If you find yourself unable to log into groupable:m2, follow these steps to restore access:

1. Go to your jurisdiction's login:

Masonic Grand Lodges

Order of the Eastern Star

Grand Chapter of New York

York Rite Bodies

2. Click the account recovery link in groupable:m2 login screen

"Forgot your password?" link:

Screen_Shot_2020-12-18_at_3.15.20_PM.png

3. Request Password Reset:

Fill in either the username you signed up with, if known, or your member number from your dues card. This number typically starts with a letter and is seven characters.

Screen_Shot_2020-12-18_at_3.16.31_PM.png

4. click Request Password Reset

This will send an email to all emails listed in your member record, as well as a text message to all phone numbers listed in your member record.

5. CHECK YOUR EMAIL JUNK or SPAM FOLDER if you do not receive the email within five minutes.

-----------------------------------------------------------------------------------

If you cannot find our email addresses in your inbox, make sure that you whitelist our emails:

If you do not find the email in your junk or spam folders, please send us an email at support@groupable.com asking for us to check your email address and remove any spam blocks if they exist.

-----------------------------------------------------------------------------------

6. Click the link in either the email or text message, and create a new password

Password must be at least 8 characters, a mix of letters and numbers.
Type your new password once to create, and on the next line type it a second time to Confirm.

7. Log in using your username and your new password at the Login screen.

NOTE: Grand body office users having password issues should consult with a senior staff member with admin privileges to have their password reset.

NOTE for New York users only: If you are moving over from MORI Classic to Groupable:m2 AND have a space in your username (ie: A 12345), please remove the space and try to log in again. Contact us for additional help. (only applies in New York)

Invalid Login / Password Recovery Errors

If you find yourself unable to log into groupable:m2, follow these steps to restore access:

1. Go to your jurisdiction's login:

2. Click the account recovery link in groupable:m2 login screen

3. Request Password Reset:

4. click Request Password Reset

5. CHECK YOUR EMAIL JUNK or SPAM FOLDER if you do not receive the email within five minutes.

If you cannot find our email addresses in your inbox, make sure that you whitelist our emails:

6. Click the link in either the email or text message, and create a new password

7. Log in using your username and your new password at the Login screen.

Comments

If you find yourself unable to log into groupable:m2, follow these steps to restore access:

1. Go to your jurisdiction's login:

2. Click the account recovery link in groupable:m2 login screen

3. Request Password Reset:

4. click Request Password Reset

5. CHECK YOUR EMAIL JUNK or SPAM FOLDER if you do not receive the email within five minutes.

If you cannot find our email addresses in your inbox, make sure that you whitelist our emails:

6. Click the link in either the email or text message, and create a new password

7. Log in using your username and your new password at the Login screen.

Related articles