If you find yourself unable to log into groupable:m2, follow these steps to restore access:
1. Go to your jurisdiction's login:
- Masonic Grand Lodges
- Grand Lodge of Colorado
- Grand Lodge of Hawaii
- Grand Lodge of Illinois
- Grand Lodge of Kansas
- Grand Lodge of Maine
- Grand Lodge of Massachusetts
- Grand Lodge of Michigan
- Grand Lodge of New Mexico
- Grand Lodge of New York
- Grand Lodge of North Carolina
- Grand Lodge of South Dakota
- Grand Lodge of Wisconsin
- Order of the Eastern Star
- York Rite Bodies
2. Click the account recovery link in groupable:m2 login screen
"Forgot your password?" link:
3. Request Password Reset:
Fill in either the username you signed up with, if known, or your member number from your dues card. This number typically starts with a letter and is seven characters.
4. click Request Password Reset
This will send an email to all emails listed in your member record, as well as a text message to all phone numbers listed in your member record.
5. CHECK YOUR EMAIL JUNK or SPAM FOLDER if you do not receive the email within five minutes.
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If you cannot find our email addresses in your inbox, make sure that you whitelist our emails:
- If you do not find the email in your junk or spam folders, please send us an email at support@groupable.com asking for us to check your email address and remove any spam blocks if they exist.
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6. Click the link in either the email or text message, and create a new password
- Password must be at least 8 characters, a mix of letters and numbers.
- Type your new password once to create, and on the next line type it a second time to Confirm.
7. Log in using your username and your new password at the Login screen.
NOTE: Grand body office users having password issues should consult with a senior staff member with admin privileges to have their password reset.
NOTE for New York users only: If you are moving over from MORI Classic to Groupable:m2 AND have a space in your username (ie: A 12345), please remove the space and try to log in again. Contact us for additional help. (only applies in New York)
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