Installment Plans - FAQ
1. What if I owe more than one year of dues?
When you owe more than one year of dues and arrears, you can choose to split your total bill into up to four quarterly installments or up to ten monthly installments.
When your installments are processed, your arrears will be paid first (starting with the oldest year of arrears), and each payment will catch you up until your current dues are paid in full.
2. What happens when my secretary sets up next year's dues, and I still owe one or more monthly installment payments?
When you owe one or more monthly installments and your next year's dues are set up, you will receive a notification that your payments have been recalculated. The total new dues owed will be added to your existing balanced owed, and the payments will be recalculated on your monthly or quarterly payment schedule for the next ten (monthly) or four (quarterly) payments.
Your current dues owed will be paid off in the first installments, and then you'll be paying on the new dues owed.
For example, it's October, and your secretary sets up the new year of dues for $180 while you still owe one month's $15.75 installment, so you'll owe a total of $195.75.
This total will be split into ten payments of approximately $19.58, and your next installment later in October or November will be $19.58.
This first installment will pay off the $15.75 balance of your current dues first. The second installment will be 100% toward your new year of dues.
3. What happens if I'm signed up for autopay, and my secretary sets up dues in October?
Twenty-four hours (one day) after your secretary sets up dues, you'll receive a notice that your installment plan has been recalculated for next year's dues, and the payment will be processed in ten days. This time allows you to manage your payment plan, add donation amounts, update your credit card, and be prepared for the payment processing date.
Payments will begin in ten (10) days, so you'll be through two to three installments of your monthly payment plan by January.
4. What if I make a cash or check Dues payment while on an installment plan?
Not to worry - as soon as your secretary records this payment in your Member Record in groupable|m2, your payment plan adjusts to reflect this change in your Dues Owed, and you'll receive an email notification that your payment schedule has been updated.
A reduction in Dues Owed will recalculate your installments (with a minimum of $10 per installment). As a result, you may end up with fewer installments remaining.
Your current payment installments will be completed if you pay your Dues Owed in full. This will not terminate AutoPay - Manage AutoPay to change or discontinue your payment plan.
5. What if I'm not receiving emails from email@example.com?
Please be sure that you have allowed the system emails to ensure delivery of Dues Notices, Autopay Statements and Receipts, and Weekly Updates.
In many cases, you must add the email address firstname.lastname@example.org to your email contacts.
6. How do I manage my autopay?
7. Are there any fees to participate in AutoPay?
There are no extra costs to participate in AutoPay. All payments subject to the existing Processing and Convenience Fees for groupable|payments outlined below:
You will be charged a Surcharge payable to the payment processor (WePay JPMorgan Chase Manhattan Bank) when paying by Credit Card to cover the Credit Card Processing Fees of 2.9%+$0.30.
When paying with a debit card linked to a bank account, you may voluntarily select to cover the Debit Card Processing Fees of 2.9%+$0.30. Your Local Group may request that you cover these Debit Card fees to lower their operating costs.
Check the box "Cover all processing fees for my lodge" to be sure that you're covering these fees.
All payments are subject to a small convenience fee payable to groupable|OLP outlined at checkout to cover operating costs. The member pays the convenience fee.
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